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You are here: Home > Business > Management > Tales from the Corporate Frontlines: Training is in the Eye of the Beholder |
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Advice Pool - Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. The Training competency investi According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product gates how your employees perceive the available training opportunities and quality of training. Growing an organization's internal knowledge base is crucial to the success of any business and ensu ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in ing a growing knowledge base means investing in the training of your employees. A Gallup poll conducted in 1998 reported that eight out of 10 employees said they would be more likely to stay with lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. heir present employer if they were offered more or better training. Specifically, the questions included in this competency are written to measure the adequacy, availability, content of training, here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe nd satisfaction with the delivery of training within your organization. This short story, Training is in the Eye of the Beholder, is part of AlphaMeasure's compilation, Tales From the Corporate F d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro ontlines. It conveys the importance and value of corporate training programs to employees, as well as the benefits companies enjoy when they put forth the extra effort and expense and provide high ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc quality training programs for the workforce. Anonymous Submission: Many of my coworkers complain about a lack of employee training programs. They learn new procedures by trial and error, easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi become irritated, and complain. After reorganization periods, many have found themselves with additional duties that they are only vaguely familiar with. After a few cursory sessions with another nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically mployee (usually outgoing, and by that I don't mean friendly) they fend for themselves, and they complain. But there are two sides to the coin. Whenever our company launches a large-scale trainin and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ project, for example, our recent customer service group sessions, they roll their eyes and moan. Oh no, that will eat up hours of our precious time. Will we be able to go to lunch? Will it infrin ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi e on break time? The time came to enroll in the customer service sessions, and one person from each department was required to attend. Sessions would continue until all employees had completed th ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a training. The sign up sheet went around the office like a hot potato, and ended up with me. Oh well, I was curious. I was quite surprised. The facilitator was engaging, energetic, and funny with dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod ut going overboard on perkiness. I spent 20 hours that week with strange people from other departments. Surely there was nothing I needed to learn about customer service - it was after all, my occ cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin pation and I'd never received a derogatory comment. My telephone persona was perfect. Or so I thought. As we moved through the training exercises as a group, I discovered that my listening skills tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen needed work, I didn't pay enough attention to detail, and I was all too willing to hand off a difficult customer to a supervisor rather than try to resolve the situation on my own. I learned to p t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel y attention, to empathize, to really analyze a problem situation and build a plan to fix it. A few weeks after the training session, the diploma arrived in inter office mail. My coworkers teased. ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust I just smiled. I remembered the sessions and the effect they'd had on me, both personally and professionally. My advice to employees: don't refuse training programs - even when you think you're a y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products expert. You'll gain knowledge that remains with you forever. To employers: provide as many training programs as possible - seminars, courses, online products. If your employees resist, they'll b . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de grateful later on, and your entire company will benefit. ------------------------------------------------------------- © 2005 AlphaMeasure, Inc. - All Rights Reserved This artic elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip e may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active. ------------------------------------------------------------ tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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